Numbers, or it
didn't happen.
Consulting is full of unfalsifiable claims. Below is one result that survived peer review — published, examined, and quantified. I'd rather show you a single number I can stand behind than a page of adjectives, and the next set of case studies is being earned right now rather than assembled.
Building the scorecard
that moved contractor
performance 20%
reviewed
One of the biggest oil and gas companies in South America. I worked in the department responsible for managing well-services contractors: the companies delivering critical well operations, where a single day of non-productive time carries six- and seven-figure consequences.
Contractor performance was assessed inconsistently. Without a defined, shared measurement system, evaluation drifted toward relationship and recency rather than evidence — which made performance conversations unproductive and improvement impossible to demonstrate either way.
I helped build the KPI systems, supplier scorecards, and performance review routines used to evaluate those contractors: defining what would be measured, how it would be calculated, how often it would be reviewed, and what each result would trigger. The design work was then studied formally — documenting the implementation and its effect — and written up for publication.
A 20% improvement in contractor performance
The research documenting this KPI implementation in oil & gas well services was published in the Sustainable Business International Journal and presented at an engineering seminar — which means the number was examined by people with no stake in flattering it.
- Performance conversations anchored to evidence rather than recency
- Suppliers able to see, and therefore manage, their own trend lines
- A repeatable review routine that outlived any individual manager
If you supply a major operator, a system like this is already running on you. The work I do now is the mirror image: helping small and mid-sized companies build that same visibility for themselves — before a client's version of it decides something on their behalf.
Three founding
client places
I'm currently building the next set of documented case studies, and I'd rather earn them than claim them. Three organisations get a full diagnostic at a founding rate in exchange for permission to publish the results — with your approval over every number and every word before it goes anywhere.
A full diagnostic at $4,500
The complete engagement — opportunity map, CoPQ quantification, A3 business case, and readout — below standard rate, with the fee credited against any follow-on program.
Permission to publish
A written case study with real numbers. You review and approve it before publication, and you can require anonymity — "a 60-person wellsite services company" works fine.
Proof that survives scrutiny
You get a defensible internal business case. I get evidence I can stand behind. Neither of us gets a testimonial that says "great to work with."
Want the method
before the meeting?
The Process Health Scorecard walks you through the same eight-waste framework I use on day one of a diagnostic. Score yourself, then bring the result to a call and we'll start from something real.