Fixed scope.
Fixed price.
Known deliverable.
Consulting fails at your size when it's open-ended. Every engagement below has a defined boundary, a stated price, and an artefact you keep — whether or not you continue. No hourly billing, no scope creep, no dependency by design.
The entry point is free
A 30-minute Process Health Check. We walk your two worst wastes together and you leave with one concrete, measurable next step. If a paid engagement makes sense, I'll say so. If it doesn't, I'll say that too.
Operational Visibility & BI
Most operations don't have a data problem. They have a decision problem wearing a data costume: forty reports, no agreement on which is right, and nothing that tells anyone what to do differently on Monday.
This engagement audits every number you produce against the decision it feeds, retires the ones nobody uses, and rebuilds the 8–12 indicators that actually run a service business — most of them forward-facing — on one screen your own data feeds.
What you keep
- Measurement audit — every report and metric inventoried against the decision it serves
- KPI definition set — 8–12 indicators, each with a formula, a trigger, and a named owner
- Power BI dashboard — executive summary plus an operational drill-down
- Data source map — what feeds what, and where the manual handoffs still are
- Weekly review format — the 20-minute rhythm that keeps it alive after I leave
Uptime & NPT Diagnostic
Find the hidden cost of downtime — and the business case to fix it — in two weeks. Built for operators, EPCs, and service companies losing money to unplanned downtime, non-productive time, and rework on a producing asset, turnaround, or drilling program.
One day of unplanned downtime runs six to seven figures. Most teams feel the pain but can't name the dollar figure or the root cause.
- Opportunity map — your top losses ranked by size, as a Pareto of where the money leaks
- CoPQ / NPT quantification — downtime, NPT, and rework converted to an annualised dollar figure
- A3 business case — a one-page, executive-ready case for the top 1–3 prizes
- 45-minute readout — a working session that turns findings into a decision
- Scoped path forward — a fixed-scope improvement program, optional, no obligation
Frame
Remote voice-of-customer interviews plus a structured data request. Scope locked as a SIPOC.
Read
Gemba-style review of the data; Pareto of losses ranked by size, not by volume of complaint.
Size
Quantify cost of poor quality and NPT; build the A3 business case against root cause.
Decide
45-minute readout with sized prizes and a next-step scope you can accept or decline.
100% of the diagnostic fee is credited against a follow-on improvement program. If you proceed, the assessment is effectively free — and a single avoided day of unplanned downtime typically covers it many times over.
Quality Systems
& Training
Quality management that supports daily operations and leadership decisions — not documentation for auditors. And belt training that leaves your own people able to run improvements without me. Prices are per cohort, up to 15 participants.
Essentials
White / Yellow Belt awareness. Half to one day, virtual.
- Live facilitation and slides
- Participant workbook
- Completion certificate
Professional
Yellow Belt certification. Two days, onsite or virtual.
- Everything in Essentials
- Templates pack your team keeps
- Knowledge exam and named certification
- One 60-minute follow-up Q&A
Enterprise
Green Belt track. Four to six weeks, blended, cohort of 12 or fewer.
- Multi-session Green Belt curriculum
- Live simulation
- One coached project per participant
- Exam, certification, and sponsor readout
Keep the capability
after I leave
A workshop that ends when the room empties is a cost. These options turn it into an internal capability your organisation owns.
Self-paced course licence
Your team, your schedule, hosted on your platform or delivered as SCORM. Renews annually.
- Team — $3,500/yr, up to 25 seats
- Department — $9,000/yr, up to 100 seats plus admin dashboard
- Site — $15,000/yr, unlimited seats, annual content refresh
Certify your own facilitators
The highest-leverage option: your people deliver the curriculum internally, indefinitely.
- $6,000 one-time to certify up to two internal facilitators
- $4,000/yr curriculum licence
- $500 royalty per cohort delivered
Enablement retainer
Ongoing support that keeps improvement moving between engagements. Three-month minimum.
- Advisory — $2,000/mo, async office hours and template library
- Embedded — $3,000/mo, plus two live coaching sessions and a quarterly KPI review
- Program — $4,000/mo, plus active project mentoring and a maintained CI scorecard
Priced on the outcome,
not the hour
You know the number first
Every engagement is quoted as a fixed price against a written scope. If the scope changes, we re-quote in the open — you never receive a surprise invoice.
Discounts trade scope, not rate
If the budget is tight, we remove scope — a shorter session, a smaller cohort, onsite moved to virtual. The rate holds, so the quality of what you do buy holds with it.
The diagnostic pays for itself
The diagnostic fee is credited in full against a follow-on program. You get the dollar figure and the root cause before committing a dollar to the fix.
Standard terms
- Workshops — 50% deposit to reserve the date, 50% net-15 on delivery
- Licences — annual, invoiced in advance, auto-renew with 30 days' notice
- Retainers — monthly prepaid, three-month minimum, 30-day cancellation
- Currency — USD. Travel billed at cost for onsite work
Who this is not for
- Organisations wanting a certificate on the wall without changing how work runs
- Teams that need a body on site five days a week — that's a hire, not a consultant
- Anyone looking for the cheapest belt mill; the training here is sector-specific and priced accordingly
- Projects with no access to data or to the people who do the work
Not sure which
one you need?
That's what the free 30-minute check is for. Bring one process that frustrates you and we'll work out together whether it's a visibility problem, a variation problem, or a capability problem — and what it would take to fix.